Terms & Conditions

By accessing or using the XOWALKER website (xowalker.com), placing a reservation, or purchasing any XOWALKER product, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use our website or services. XOWALKER reserves the right to modify these Terms at any time. Continued use of the site after changes constitutes acceptance.

XOWALKER is a trade name of XOWALKER Inc., a Delaware corporation. Correspondence: legal@xowalker.com. XOWALKER products are classified as assistive mobility devices and are not FDA-cleared medical devices as of the date of these Terms. XOWALKER is pursuing 510(k) clearance with the U.S. Food and Drug Administration.

3.1 Not a Medical Device (Yet). XOWALKER products have not received FDA 510(k) clearance and are not currently approved for sale as medical devices in the United States. All product specifications, pricing, imagery, and availability described on this website are preliminary and subject to change without notice.

3.2 No Medical Advice. Nothing on this website constitutes medical advice, diagnosis, or treatment recommendation. Always consult a qualified healthcare professional before using any assistive mobility device. XOWALKER does not replace medical treatment, physical therapy, or professional rehabilitation services.

3.3 Illustrative Content. Product images, renders, animations (including exploded views), specifications, and testimonials on this site are for illustrative and informational purposes only. They may depict prototype designs and do not guarantee the exact appearance, functionality, or performance of the final shipped product.

3.4 Performance Claims. All performance claims (torque, battery life, weight, gait modes, fall detection accuracy) are based on internal engineering estimates and prototype testing. Actual performance may vary based on user weight, terrain, environmental conditions, battery age, firmware version, and other factors. XOWALKER makes no warranty that any stated specification will match the final product exactly.

3.5 Testimonials. Testimonials and user stories on this website are illustrative representations of potential use cases and may not reflect actual user experiences. Individual results vary.

4.1 Reservation Deposits. A reservation deposit ($299 for Basic, $499 for Standard, $799 for Full) secures your place in the production queue. Deposits are fully refundable upon request at any time before your unit ships.

4.2 No Guarantee of Delivery. A reservation does not constitute a binding purchase agreement. Reservations are subject to regulatory approval, manufacturing capacity, and product availability. XOWALKER reserves the right to cancel any reservation and issue a full refund at its sole discretion.

4.3 Pricing. All prices shown are "Early Access" promotional prices and are subject to change. Final purchase price will be confirmed before your unit ships, and you will have the opportunity to accept or decline at that time. You will never be charged the full purchase price without explicit consent.

4.4 Payment Processing. Deposits are processed through Stripe, Inc. XOWALKER does not store credit card information. All payment processing is subject to Stripe's terms of service and privacy policy.

4.5 Email Waitlist. Joining the email waitlist is free and does not obligate you to purchase. Your email will only be used for XOWALKER product updates and will not be sold or shared with third parties.

All content on this website — including text, graphics, logos, images, animations, software, and code — is the property of XOWALKER Inc. and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without prior written consent from XOWALKER Inc. The XOWALKER name, logo, and "XO" mark are trademarks of XOWALKER Inc.

6.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, XOWALKER INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM: (A) YOUR USE OR INABILITY TO USE THE WEBSITE OR PRODUCTS; (B) ANY INJURY, FALL, OR PHYSICAL HARM RELATED TO USE OF XOWALKER PRODUCTS; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (D) ANY THIRD-PARTY CONDUCT ON THE WEBSITE.

6.2 XOWALKER'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE WEBSITE OR RESERVATION SHALL NOT EXCEED THE AMOUNT YOU PAID TO XOWALKER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

6.3 XOWALKER PRODUCTS ARE ASSISTIVE DEVICES AND ARE NOT INTENDED TO REPLACE MEDICAL TREATMENT. USE OF ANY XOWALKER PRODUCT IS AT YOUR OWN RISK. USERS SHOULD ALWAYS USE XOWALKER PRODUCTS UNDER APPROPRIATE SUPERVISION DURING INITIAL USE PERIODS.

By reserving or using any XOWALKER product, you acknowledge and agree that: (a) robotic exoskeletons carry inherent risks including but not limited to falls, skin irritation, muscle fatigue, and joint stress; (b) you will follow all usage instructions, safety guidelines, and training materials provided by XOWALKER; (c) you will consult with a healthcare professional before use; (d) you will not modify, disassemble, or tamper with the device; (e) you assume all risks associated with use of the device beyond those caused by manufacturing defects.

You agree to indemnify, defend, and hold harmless XOWALKER Inc. and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the website or products; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) any misuse, modification, or unauthorized alteration of a XOWALKER product.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of XOWALKER products shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware. You agree to waive your right to a jury trial and to participate in a class action lawsuit.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

For questions about these Terms, contact us at:
XOWALKER Inc.
Email: legal@xowalker.com
Website: xowalker.com

Last updated: April 2026